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📖 General Questions

FAQs – Participants

Below, you’ll find a comprehensive list of frequently asked questions for participants on DEXDock. Whether you’re new to the platform or a seasoned crypto enthusiast, these FAQs address common inquiries about token sales, platform features, and best practices for maintaining security. Feel free to bookmark this page as a reference whenever you need quick guidance!

1. What is the difference between curated and unvetted projects on DEXDock?​

  • Curated Projects: Undergo a thorough review by third-party curators, then enjoy prominent placement on the platform.
  • Unvetted Projects: Are indexed directly from the blockchain and lack an extensive vetting process. They include extra risk disclaimers, and participants must acknowledge these risks before engaging in unvetted sales.

Tip: If you’re looking for a lower risk profile, focus on curated projects. However, be sure to DYOR (do your own research) for any sale you join.

2. How can I become a curator or service provider for DEXDock?​

To apply as a curator or service provider, you should:

  1. Submit a support request via our dedicated platform support system.
  2. Our team will review your application and guide you through onboarding if you meet the criteria.

Note: Competition can be high, so make sure to highlight your expertise and experience.

3. How do I seek technical support?​

For technical issues or questions, head to our Discord channel and create a support ticket. Our support team and community members are there to assist you with any platform-related concerns.

4. What chains can I participate in sales on DEXDock?​

DEXDock supports a diverse range of networks, including:

  • Ethereum
  • Solana
  • Polygon
  • Binance Smart Chain
  • Avalanche
  • Arbitrum
  • Base
  • Blast
  • Mode
  • Optimism

Additionally, cross-chain swaps via LI.FI enable participation from any EVM-compatible chain. This flexibility gives you plenty of options for finding sales that fit your portfolio and interests.

5. Does DEXDock assist with Know Your Customer (KYC) requirements?​

While DEXDock can integrate KYC-enabled sales, the checks themselves are managed by third-party vendors. If a project requires KYC, participants may need to whitelist their wallets through those vendors to comply with any regulatory standards.

6. Can I use any token to participate in sales?​

Yes! With LI.FI integration, you can use any liquid token from any EVM-compatible chain to participate in DEXDock sales, enhancing your convenience and streamlining the process of swapping tokens as needed.

7. Is there a fee for participating in sales?​

Yes, a 2% swap fee applies when you buy into pools on DEXDock. This fee helps maintain the platform and fund ongoing development.

8. Why can’t I see the tokens in my wallet after purchasing them?​

Tokens might not appear immediately due to the claim feature on DEXDock. Some sales require active claiming of your purchased tokens. For additional details, refer to the Token and LP Lock section, which explains how and when tokens are unlocked.

9. What are the risks of participating in sales?​

All digital asset investments carry risk, including the possibility of token values dropping to zero. Always DYOR (do your own research) before participating in any sale. Evaluate the team, tokenomics, and use case thoroughly to make informed decisions.

10. How do I know if a project is legitimate?​

Perform a detailed review:

  • Team: Investigate the background and track record of core members.
  • Whitepaper: Assess the project’s scope, technology, and roadmap.
  • Community Engagement: Check how active and transparent the team is.
  • Audit Reports: Look for smart contract audits and security certificates.

Even curated projects require independent verification on your end.

11. Are there participation limits?​

Yes, each project may define its own participation limits, including wallet caps or minimum/maximum purchase amounts. These details are listed in the sale’s official documentation or on the DEXDock sale page.

12. Can I participate in multiple sales simultaneously?​

Absolutely. You’re free to join as many concurrent sales as your funds and requirements allow, provided you meet each sale’s eligibility criteria and funding needs.

13. How do I stay updated on upcoming sales?​

Keep an eye on DEXDock’s:

  • Website Announcements
  • Social Media (Twitter, Telegram, etc.)
  • Discord Server
    for the latest news on upcoming sales, partnerships, and platform features.

14. What security measures are in place on DEXDock?​

DEXDock employs a robust security framework, including:

  • Smart Contract audits by reputable firms
  • Multi-signature wallets for fund management
  • Industry best practices in encryption and secure coding

These measures help safeguard user funds and personal data, providing confidence in the platform’s reliability.

We hope these FAQs address your main concerns. For additional questions or in-depth clarifications, feel free to reach out through our Discord support channel or browse the platform documentation. Happy trading and exploring on DEXDock!